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RCN Metro's Order Management System Initiative Receives InfoWorld 100 Award

InfoWorld 100 Awards Recognize Top 100 Companies That Have Made the Best Use of Technology to Enhance Their Business

HERNDON, VA -- (Marketwire) -- 11/24/09 -- RCN Metro Optical Networks, a division of RCN Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based network solutions, announced today that it has been recognized in IDG InfoWorld's 100 Awards. Each year, the InfoWorld 100 Awards recognize the top 100 most innovative uses of IT initiatives to further business goals.

"This year's recipients of InfoWorld's highest honor are shining examples of IT projects undertaken by tech leaders committed to pushing their organizations forward," said Jason Snyder, Features Editor, InfoWorld.

RCN Metro's Order Management System (OMS) is a system that has been built from the ground up in a little over a year to track the installation of sales and internal projects. RCN Metro's OMS has the ability to track an order from the point of sale to order acknowledgement through the installation completion and billing process. During the development process, feedback from all of the teams that use this system was solicited in order to ensure that the system was optimized to meet their needs, to improve communication, and to increase overall efficiency. Of utmost concern was ensuring that this new system enhanced the customer experience. The 100 percent web-based system uses .NET 3.0 frameworks with .NET programming language, JavaScript and additional third party objects. The backend of OMS leverages an Oracle 11g database that utilizes multiple functionalities, procedures and triggers -- all of which were built for this unique application.

"We're honored to be recognized in this year's InfoWorld 100 Awards for our new order management system," said Felipe Alvarez, President, RCN Metro. "Our previous order management system had reached its limits. With our new OMS, we're able to automate work flow processes and shave days out of our service delivery process, allowing us to improve the quality and speed of service delivery. The open source structure has delivered a dynamic system capable of evolving alongside our business. This flexibility has not only saved time and streamlined business processes, it has helped us make more intelligent business decisions and better track internal performance, thereby improving our responsiveness to our clients."

The complete list of companies recognized in this year's InfoWorld 100 Awards can be viewed at http://www.infoworld.com/t/it-management/top-100-it-projects-2009-860

About RCN Metro Optical Networks

RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity transport services for carriers as well as large and medium-sized businesses. RCN Metro offers a comprehensive suite of services including: Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a network leveraging unique rights-of-way, spanning from Maine to Virginia and out to Chicago, RCN Metro deploys custom solutions to service providers as well as companies in the finance, hospitality, media, government, health care and education industries. RCN Metro is a wholly owned division of RCN Corporation.

About RCN Corporation

RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com, is a competitive broadband services provider delivering all-digital and high definition video, high-speed internet and premium voice services to residential and small-medium business customers under the brand names of RCN and RCN Business Services, respectively. In addition, through its RCN Metro Optical Networks business unit, RCN delivers fiber-based high-capacity data transport services to large commercial customers, primarily large enterprises and carriers, targeting the metropolitan central business districts in the company's geographic markets. RCN's primary service areas include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City, Boston and Chicago. (RCNI-G)

Contact:

RCN Metro Optical Networks
Maura Mahoney
Vice President, Sales & Marketing
(508) 621-1869
[email protected]

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